This shows that Southwest can effectively compete with much larger airlines.Īs of April 2022, Southwest is valued at around $23 billion dollars. In third and fourth are Delta and United, with 16.6% and 13.2% shares, respectively. American Airlines is first, with an 18.6% share. Southwest has a 17.5% share of domestic revenue passenger miles. Freight is a constant need in the economic supply chain, so Southwest is able to play its part in this industry. Though not the biggest part of Southwest Airlines, freight service plays a key role in diversifying Southwest’s assets, which gives them strength within the industry. Southwest has over 12,600 freight agents, and freight revenue accounted for $187 million in 2021. Like many other airlines, Southwest has made its rewards program a key pillar in its business model. The benefits help retain passengers and build up revenue. Southwest has been able to capitalize on its returning passengers by enticing them with its reward program. Southwest’s loyalty program accounted for $2.1 billion in revenue in 2021. Southwest has clearly made strides to recover from the Covid Pandemic and return its flights to normal. This occupancy rate is an increase from 52.4% in 2020 and nearly matches the 2019 levels of 83.5%. In 2021, Southwest’s average passenger load factor was 78.5%. Southwest Airlines Statistics by Passengers Since it is mainly a domestic airline, Southwest has to strongly consider the needs of its customers while competing with larger airline companies. Such a statistic is key in building customer satisfaction and retaining customers. This makes Southwest Airlines one of the most reliable and punctual airlines in the U.S. This can be attributed to the impact the Covid Pandemic had on the airline, like the rest of the industry.Ĩ1.2% of Southwest flights in 2021 were on time. This was a significant increase from the 897,540 flights in 2020, though the airline still hadn’t matched the 2019 levels when they had 1,367,727 flights. Their total flight amount for 2021 was 1,066,934. In 2021, Southwest Airlines averaged nearly 3,000 flights a day. Although primarily a domestic airline, Southwest is expanding southward. They are Mexico, Jamaica, Bahamas, Aruba, Dominican Republic, Costa Rica, Belize, Cuba, Cayman Islands, and Turks and Caicos. Southwest is also found in ten other countries. In the U.S., Southwest serves 42 states, as well as Washington D.C. Southwest Airlines flies in 11 different countries. A key part of Southwest’s growth has been its expansion into new markets. This gives customers many different options.
Southwest Airlines Statistics by Flights and Destinationsįor a predominantly domestic-based airline, Southwest provides a large variety of locations. Southwest Airlines made $15.8 billion in revenue in 2021.įor further analysis, we broke down the data in the following ways:įlights and Destinations | Passengers | Company Stats | Trends Southwest Airlines operates 741 aircraft as of 2022. Southwest provided flights for 123.3 million passengers in 2021. There are several key figures any customer, employee, or investor should consider when thinking about Southwest Airlines. Since 1971, Southwest has grown from a small Texas-based airline to one of the preeminent players in the country. Southwest Airlines is one of the most popular domestic airlines in the United States.
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